HELVARIN Money Back Guarantee Policy
At HELVARIN, we are committed to ensuring your complete satisfaction with every purchase. Our Money Back Guarantee policy has been designed to offer peace of mind and enhance your shopping experience with us.
Eligibility for Refunds
To be eligible for a refund, please ensure that:
- The product must be returned in its original condition and packaging.
- Refund requests are submitted within 30 days of receiving the order.
- A valid proof of purchase is provided.
Non-Refundable Items
HELVARIN does not offer refunds on the following items:
- Products that have been used or damaged post-delivery.
- Custom or personalized items.
- Gift cards and promotional items.
Refund Process
- Contact our customer support team via email at support@helvarin.com or call us at (555) 123-4567 to initiate a refund request.
- Upon approval, send the item back to our office at 123 Business Ave, Suite 400, Metropolis, NY, 10001.
- Once the returned item is received and inspected, we will process the refund to your original payment method within 7 to 10 business days.
Exchange Policy
If you wish to exchange an item, please follow the same process as the refund request. Note that exchanges are subject to product availability.
For any further inquiries or assistance, please do not hesitate to contact HELVARIN's customer service team who are always ready to help you with your needs.
Thank you for choosing HELVARIN. We value your business and strive to provide world-class service.